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Store Policy

Payment Methods

All orders must be paid in full prior to processing, handling and shipping. We accept all major credit cards: Visa, MasterCard, American Express, Discover, JCB. For Direct Bank Transfer, E-mail Transfer and Wire Transfer please contact us at info@orneliakane.ca. We do not accept prepaid credit cards.

Note: Wire Transfers must be made WITHOUT COST TO THE BENEFICIARY.

For Direct Deposit Payments, customers are encouraged to fax us a copy of the confirmation of payment to (905) 362-1926.

All credit card orders with a subtotal of $500.00 or more, or having a different bill-to and ship-to address, will require an authorization form to be filled out, signed and returned by the card holder.

We accept credit card for payments up to $5,000.00. Orders over $5,000.00 must be paid by Wire Transfer, Certified Cheque, Direct Deposit or EFT (Electronic Funds Transfer) only.

Taxes

As a Canadian company all our products are subjected to Canadian taxes. We are obligated by the Canadian Government to collect sales tax on goods and services 5% GST.

Ornelia Kane Newsletter Subscription Discount

Save $10 on your next order when you spend $55 or more (excluding shipping charges in a single order. Your Code needs to be entered at the checkout. Code can only be used by the enrolled subscriber attached to the registered email address. One use per registered customer only. Code is valid for 30 days from receiving this email and is not valid in conjunction with any other promotion.

Conditions of Use

PLEASE READ THE FOLLOWING AGREEMENT CAREFULLY BEFORE PURCHASING ANY PRODUCT FROM NEW DIRECTIONS AROMATICS INC. BY USING THIS WEBSITE, YOU AGREE TO THESE CONDITIONS. 

Limitations of Liability 
 

The information available on this website is provided on an "AS IS" basis by Ornelia Kane henceforth referred to as "OK" and the website www.orneliakane.ca will be referred to as the "website". Advice, statements or opinions should not be relied upon when making important personal, medical, legal or financial decisions; nor do we accept any liability connected with the use of the information contained in this website. You should consult a professional to obtain specific advice appropriate to your circumstances. By using this website, you accept ALL terms of this User Agreement and understand that your use of this website is at your sole risk. This User Agreement and any disputes or claims related in any way to your use of the website shall be governed by and construed and enforced by, the laws of the Province of Alberta as well as Canadian Federal Law.

 

User Agreement 
 

Customers should purchase products from OK with a clear understanding that they are not intended and should not be used as a substitute to diagnose, treat, cure or prevent any illness or disease. The information provided is obtained from current and reliable sources but makes no representation as to its comprehensiveness or accuracy. Product information and descriptions presented are for educational purposes only. It does not cover all possible uses, precautions, side effects and interactions. This information should not be used as a substitute for medical counselling with a health care professional. Under no circumstance should these products be likened to drug products prescribed for the treatment of specific ailments. 

 In no event shall OK be liable for any direct, indirect, incidental, consequential, special and exemplary damages, or any damages whatsoever, arising from the use or performance of this website or from any information, services or products obtained through this website, even if OK has been advised of the possibility of such damages. 

If you are dissatisfied 
with the website or do not agree with the terms and conditions of this Agreement, your choice is that you do not use this website.


Use of Site 
 

Harassment in any manner or form, or the use of abusive or obscene language on the website, including via e-mail, social media or public comments is strictly forbidden. Impersonation of others, including an OK or other licensed employee, host, or representative, as well as other members or visitors on the website, is strictly prohibited. You may not upload, distribute or otherwise publish through the website any content which is: abusive, defamatory, invasive of privacy or publicity rights, obscene, threatening or otherwise objectionable, that may constitute or encourage a criminal offence, violate the rights of any party, or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the website or use the website to solicit others to join or become members of any other commercial online service or other organization. 

If you provide information to the website, you agree to provide accurate, current and complete information about yourself. You also agree to maintain and update such information as appropriate. If you use OK service, you are responsible for maintaining the confidentiality of your account and password and restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Typographical Errors 

In the event that an OK product is mistakenly listed at an incorrect price or description, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price. OK reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, OK shall issue a refund to your credit card account in the amount of the incorrect price. 

The Customer assumes responsibility for any missed discounts, for any reason, due to price changes that may occur irrespective of the time duration. 

OK shall not be liable for any technical inaccuracies, typographical errors or graphical distortions of the products listed and technical and regulatory documents posted. Changes are periodically added to the information herein; these changes will be incorporated in new editions of the website. OK may make improvements and/or changes in the information, graphic(s), products(s)
and/or program(s) described or displayed on this website at any time.

Participation Disclaimer 

OK may not and cannot review all communications and materials posted to or created by users accessing the website, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the website, OK is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the website. However, OK reserves the right to block or remove communications or materials that it determines to be:

  • Abusive, defamatory or obscene

  • Fraudulent, deceptive or misleading

  • In violation of a copyright, trademark or other intellectual property rights of another or

  • Offensive or otherwise unacceptable to OK in its sole discretion.


In addition, you represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify OK for all claims resulting from content you supply. Please note, users giving a product or business opportunity testimonials on this website reflect the experience of each, are anecdotal only, and may be atypical. 
 

Intellectual Property 

The content included on this website, including but not limited to text, graphics, logos or code is copyrighted as a collective work under the United States, Canadian and international copyright laws, and is the property of OK and other third-party services. The compilation of all content made available on the website is protected by Copyright 2019, OK unless otherwise specified. All rights reserved. 

All trademarks, service marks, trade names and logos used on the site are the trademarks or registered trademarks of OK and its affiliates. All other trademarks not owned by OK or its affiliates that appear in any OK service are the property of their respective owners, who may or may not be affiliated with or connected to OK You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the site, in whole or in part, unless authorized, to do so. 

Permission is hereby granted to electronically copy and print hard copy portions of this website for the sole purpose of placing an order or purchasing products with OK You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the website solely for your own non-commercial use, or to place an order or purchase products with OK 

Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site 
is strictly prohibited unless authorized by OK You further agree not to change or delete any proprietary notices from materials downloaded from the website. 
 

Warranty Disclaimer 

OK provides the information, materials and products listed on this website "AS IS" and without any representations or warranties of any kind. All warranties whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement of property rights, and quality of any products described on site are at this moment disclaimed to the fullest extent permitted by law. 

Although we intend to take all reasonable steps to prevent the introduction of viruses and other harmful material, we do not warrant that this website will be uninterrupted, error-free, that defects will be corrected, or that the website or the server that makes the website available are free of viruses or other potentially harmful components. You assume full responsibility and risk of loss, including loss of data such as personal information and credit card information, resulting from your use of this website. OK does not make any warranties or representations regarding the use of the materials on this website in terms of correctness, accuracy, adequacy, usefulness, timeliness and reliability or otherwise. 

 

Indemnification 
 

You agree to indemnify, defend, and hold harmless OK, its affiliates, and their respective owners, officers, directors, employees, agents, licensors, suppliers (collectively the "Service Providers") and third party partners from and against all claims, losses, damages and costs (including attorney's fees) or other expenses resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your Internet account. If we claim indemnification, you agree to seek and receive written permission from us before agreeing to settle any claim or action. Please note this provision shall survive the termination of this Agreement and remain in full force and effect.

Third-Party Links 

 

In an attempt to provide increased value to our visitors, OK may provide links to websites operated by third parties. OK has no control over third party websites, even if the third party is affiliated to OK All the websites are owned and operated independently of OK and have their separate privacy and data collection policies. OK accepts no responsibility or liability for the independent actions or policies of the third-party websites and is not responsible for the content or practices of such websites. These websites are only for your convenience; therefore, you may access them at your own risk. Nonetheless, OK seeks to protect the integrity of its website and the links placed on it and therefore requests any feedback on not only its website but for websites; it links to as well (including when a specific link does not work). Also, OK should not be held liable for links to any page within the website or other website content from any website or web page that makes claims as to the curative or health enhancing powers of any substance, whether or not such substance is produced, marketed, sold or distributed by OK.


Termination 
 

The terms and conditions apply to you upon your accessing the website and/or completing the registration or shopping process. The terms and conditions, or any part of them, may be terminated by OK without notice at any time, for any reason. The provisions relating to Copyrights, Trademarks, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice

 

OK reserves the rights at any time to change the terms and conditions of this Agreement. Be sure to review this Agreement periodically to ensure familiarity with its most current version. Any enhancements, additions or modifications to the contents on the website will be subject to this Agreement. 

OK may deliver notices to you using e-mail, a general notice on the website, or by other reliable methods to the address you have provided regarding any changes to this Agreement. 

 

Governing Law & Jurisdiction 
 

The terms and conditions and your use of this website shall be governed in all respects by the laws of Canada and the Province of Alberta, Canada without regard to its conflicts of law principles, and not by the 1980 U.N. Convention on Contracts for the International Sale of Goods. You agree that jurisdiction over, and venue in, any legal action or proceeding directly or indirectly arising out of or relating to this website (including but not limited to the purchase of OK products) shall be brought solely in the Federal or Provincial courts of competent jurisdiction sitting in Alberta, Canada and; you expressly submit to the jurisdiction of said courts and consent to extra-territorial service of process. Should any part of this Contract be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties, and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with  OK  is in conflict or inconsistent with this Contract, this Contract shall take precedence. Failure of  OK  to enforce any provision of this Contract shall not be deemed a waiver of such provision nor of the right to enforce such provision. In addition, you agree to indemnify, defend and hold harmless  OK  and its officers, employees, representatives & agents from and against any losses, damages, costs and expenses, including reasonable attorney fees, arising out of or in connection from any claim or suit arising from the reliance on any information that OK provides. 

Any cause of action or claim you may have concerning the website (including but not limited to the purchase of OK products) must be commenced within one (1) year after the claim or cause of action arises. OK's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. OK may assign its rights and duties under this Agreement to any party at any time without notice to you.

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Opening Hours              Mon - Fri: 7am - 10pm              Saturday: 8am - 10pm

500 Country Hills Blvd NE #725

Calgary, Alberta Canada

Customer Service

E: info@orneliakane.ca

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